BBC Media Action – Systems Engineer

Job Description

• Location: Tanzania
• Job Title: Systems Engineer
• Reports to: Senior Architect, IT Solutions (UK-based)
• Duration: 12 months fixed term, with possible extension subject to funding
• Special Requirements: The right to live and work in Tanzania. The successful applicant will be employed and based in Tanzania, with salary set according to BBC Media Action’s Tanzania pay scales

Context:

BBC Media Action is the BBC’s international development organisation, and we believe in the power of media and communication for good. We work in more than 30 countries around the world, supporting the independent media essential to democracy and development. Each year our projects and programmes reach over 100 million people facing poverty, inequality and insecurity with information they can trust, helping to improve health, bridge divides, challenge prejudice, and save and change lives. We follow the editorial standards and values of the BBC, but we rely on funding from donors and partners to carry out our work.

Overall Purpose of Job:

Working within the cross-country IT Projects team, the systems engineer will take responsibility for implementing system builds and upgrades in order to ensure continuous compliance with cyber security requirements, as well as reporting and responding to cyber security incidents, both internally and externally.

Main Duties and Accountabilities:

• Plan and undertake the roll out of system builds and upgrades, for both end user and server systems across BBC Media Action country offices.
• Work with the senior architect to implement system changes and upgrades to ensure our systems work effectively to meet our security requirements.
• Communicate regularly and effectively with users and in-country management to ensure that system changes are planned to cause minimal disruption to local operations.
• Document and update system documentation and records.
• Operate monitoring systems focused on cyber security, following agreed processes to respond to incidents.
• Produce and transmit reports regarding cyber security incidents to internal and external authorities.
• Support of information security audits.
• Day-to-day line management of the junior information security officer.
• Travel to BBC Media Action country offices to provide in-person support to builds and installs when required.
• Understand and comply with BBC Media Action’s safeguarding policy, the staff code of conduct as well as financial policy especially on retirement and fraud.
• Report any safeguarding concerns immediately, either to the Country Director, or using the Whistleblowing Policy.
• Perform any other duties that may be assigned.

Required Skills, Knowledge, and Experience:

• Experience in the design, delivery or support of technical systems and infrastructure within a media technology environment; as well as experience of systems engineering.
• Must have experience using Windows Enterprise management tools as well as strong expertise in managing Microsoft Windows client and server.
• Experience of network equipment configuration, including switches, VLANs, firewalls and managed wireless.
• Motivated and organised with the ability to manage multiple active tasks.
• A fair standard of communication and presentation skills in English, both oral and written, is essential.
• Be able to travel to country offices as necessary to share knowledge, conduct training or assist on specific projects.

Application Instructions:

Candidates should send their CV and a short covering letter (in English, PDF or Microsoft Word format) setting out how you meet the knowledge, skills, training and experience requirements listed in the job description to: [email protected] – please include the title of the position applied for in the subject line and send by 5pm on 16th March 2025

Additional Information:

The role may involve working with groups of vulnerable children and adults. For the successful candidate, mandatory training will be provided on BBC Media Action’s safeguarding policy and staff code of conduct. A police background check may form part of the recruitment process. BBC Media Action operates a zero-tolerance policy concerning all forms of abuse and exploitation of vulnerable people. BBC Media Action has zero tolerance for fraud and exploitation. If you have any concerns, please share with us through [email protected].