Job Description

We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.

As a Club Rotana Waitress, you are responsible to provide professional service to our Guests, ensuring their stay will become a memorable dining experience.

• Perform all necessary tasks to service Guests within the Club Rotana lounge according to the standard of performance manual of the Hotel
• Great and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the Food & Beverage menu in order to assist and provide advice to Guests
• Consistently monitor quality of Food & Beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Maintain a high level of hygiene and cleanliness standards in the Club Rotana and upkeep of all service equipment
• Responsible for all service preparations before, during & after the service (mis-en-place & mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed Guest expectations and increase revenue
• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
• Comply with the hotel environmental, health and safety policies and procedures

Skills

You have excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

Knowledge & Competencies

The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Adaptability

Teamwork

How to Apply:

This is Full-time Job, To submit your application, please follow the link provided below.

CLICK HERE TO APPLY