Mwananchi Communications Limited (MCL) Job Advertisement: Courier Assistant (1 Post)

Mwananchi Communications Limited (MCL), a subsidiary of Nation Media Group (NMG), is Tanzania’s largest independent news network, with an award-winning presence in print and digital media, as well as exciting new ventures in innovation and events ecosystems. MCL publishes leading national news brands like Mwananchi, The Citizen, and Mwanaspoti in print and digital formats. It also operates the Mwananchi Digital suite of products, Nation ePaper, and EGazeti web platforms.

We are audience-led, market-driven, and committed to empowering the nation. We are seeking a motivated and highly experienced individual to fill the following position:

Position: Courier Assistant (1 Post)

Purpose:

The Courier Assistant will support the implementation and execution of the courier strategy for all MCL products. The role involves assisting in courier operations to maximize sales revenue, ensure sustainable business growth, and achieve set targets while maintaining high service standards.

Main Responsibilities:

• Support courier activities to drive revenue growth and achieve business objectives.
• Assist in ensuring customer satisfaction through timely and effective service.
• Assist in executing the courier strategy to enhance efficiency and service delivery.
• Track and monitor monthly and quarterly performance against operational targets.
• Accurately forecast annual, quarterly, and monthly revenue streams.
• Recommend actions to address performance shortfalls and operational challenges.
• Assist in managing, developing, and supervising the courier team to maintain a motivated and high-performing workforce.
• Ensure the team operates efficiently to meet courier service goals and targets.
• Maintain records and reports related to courier activities.
• Ensure adherence to company policies, procedures, and regulatory requirements.

Minimum Qualifications & Experience:

• Academic: Diploma or Bachelor’s degree in Logistics, Business Administration, Supply Chain Management, or a related field.
• Experience: 2 years’ experience in courier services, logistics, or sales operations is an added advantage.

Mode of Application:

Interested and qualified candidates should apply online via our career portal at or email their applications to [email protected] by February 20, 2025. All applications should be in PDF format.

Women are highly encouraged to apply.

MCL is an equal opportunity employer.