Nafasi Ya Kazi :- Assistant Food And Beverage At Ramada Resort Hotel January 2025

Job type: Full-time

Position: Assistant Food and Beverage
Department: Food and Beverage
Reports To: Food and Beverage Manager

Job Summary:

The main role of Assistant Food & Beverage manager is to organize, operate and develop his department for smooth, speedy and efficient service to guests. Responsible for the administration and operations of all Food and Beverage outlets. Ensuring maintenance of standards and maximum profitability. To create Guest satisfaction by delivering food and beverage service to restaurant guests.

 RESPONSIBILITIES:

• Develop and implement Food and Beverage promotions, strategies and special events in conjunction with the Food and Beverage Manager and Executive Chef
•  To maintain optimum sales volume and strive to achieve sales objectives set forth by the Management for his department.
• To organize and develop restaurant service personnel by constant motivation and Training in order to provide satisfying working conditions to optimize guest satisfaction.
•  To ensure that Food & Beverage Sales and Control Procedures are followed as prescribed by the Management.
•  To handle guest complaints and redress guest grievances
• Negotiating/ menu planning/ co-coordinating.
•  Maintenance of service standards and prompt resolution of any guest complaint
• Coordinate the upkeep and cleanliness of all venues by liaising with Housekeeping and Maintenance
•  Ensure that all staff comply with the grooming and uniform standards
•  Ensure that the Information and the inputs given or directed by the Food and Beverage Manager / HGM is carried forward effectively
• Ensure compliance with legislation health and safety requirements within the workplace and keep the Food and beverage manager updated on the same for any challenges or alterations required
•  Ensuring customer delight by doing table supervision: Checking for correct order taking procedures by staff, correct sequencing and service of the dishes, quality control of the food being delivered to guests
• Periodic assessment of all existing staff working
• Implement and maintain the highest standard operating procedures for all food service
•  Deliver strong functional expertise, creativity, and entrepreneurial leadership to meet the business needs of the operations.
•  Focus on performance metrics including but not limited to; Engagement, Guest Experience, Top Line Revenue, Margin Improvement, Competitive positioning.
• Develop and manage the F&B budget in line with forecasts.
•  Oversee the operations concerning food and Beverages in all restaurants, banquet functions and In Room Dining while introducing new methods.
• Strive to achieve optimum operating results while providing guests with the highest level of service and satisfaction

Education:

• University degree, preferably Tourism or Hospitality, or similar.
•  3-5 years in Food and beverage management
• Management of multi-site outlets in an F&B environment
•  Ability to manage a multicultural team demonstrating strong leadership skills
•  Working knowledge of various computer software programs (MS Office, Google suite etc).

How to Apply:

This is Full-time Job, This is a Full-time Job. Interested candidates for any of the above positions should submit an application letter, a detailed copy of their cv,names and contact information (Email addresses and telephone numbers) of three referees. The candidate must clearly indicate the title of the position applied for (as it appears in the advertisement )on the heading of the email. Application should be submitted to the Human Resources email, [email protected]