Nafasi ya kazi :- Regional Fraud Analyst at Sun King November 2024

Job type: Full-time

Location: Central Region

The team you would Join:
Sun King’s Global Corporate Risk team identifies, monitors and controls the credit risk inherent in the company’s direct-to-consumer business.  The Corporate Risk team works with the company’s PAYG Direct Sales, Operations, and Finance teams across multiple countries to maintain the health of the solar energy loan portfolio.  The team continuously examines sales and customer payment-related data, identifies pilots, and executes new sales, collections, and incentive processes.  The Corporate Risk team also ensures the company’s customer data privacy and consumer protection efforts.

About the role:
As a key member of the Corporate Risk team, you will engage with the Easy Buy team in monitoring and mitigating credit risk while overseeing fraud investigations related to our Pay-As-You-Go (PAYG) products. This position requires proactive engagement with cross-functional teams to ensure the integrity of our credit systems and safeguard the business against fraudulent activities.

Your contributions will play a critical role in maintaining transparency and reliability with our customers while ensuring the sustainability of Greenlight Planet’s credit offerings.

What you would be expected to do:

• Conduct Investigations: Oversee investigations into fraud-related activities, including but not limited to product hacking, tampering, identity theft, impersonation, and online scams. Gather evidence and review information to facilitate case resolution.
• Work with Law Enforcement: Partner with relevant law enforcement agencies to address and resolve cases of fraud, tampering, or other reported incidents.
• Fraud Prevention Initiatives: Design and implement proactive measures and projects to mitigate fraud risks within the company and facilitate the recovery of any associated losses.
• Case Management: Manage and prioritize a diverse caseload effectively and efficiently, ensuring timely resolution and positive outcomes.
• Engagement with Teams: Work closely with field teams and the call center to identify fraudulent cases, track them, and ensure their closure.
• Legal Representation: Represent the company as a witness in legal proceedings related to field-based fraud cases when required.
• Reporting: Prepare and submit regular reports on fraud-related activities from the field, escalating critical issues as necessary for swift action.
• Staff Training and Awareness: Educate employees across all levels about fraud, its impact on the business, and preventive measures to mitigate risks.

You might be a strong candidate if you:

• Have a Bachelor’s degree in Criminology, Finance, or a related field. Certification in fraud examination (e.g., CFE) is an added advantage.
• Have at least 2–3 years of experience in fraud detection, risk analysis, or investigations, preferably in financial services, microfinance, or consumer lending.
• Have strong analytical skills with proficiency in data analysis tools (e.g., Excel, SQL) and familiarity with fraud detection tools and risk management frameworks.
• Have In-depth knowledge of fraud schemes, trends, and techniques, particularly within microfinance or consumer credit sectors.
• Have proven ability to conduct investigations, analyze evidence, and prepare actionable reports.
• Have excellent attention to detail, problem-solving skills, and strong communication and interpersonal abilities to engage effectively with cross-functional teams.
• Have high levels of integrity, ethical standards, and confidentiality, 
• Can fluently communicate in English.

What we offer:

• A platform for professional growth in a rapidly expanding, high-impact sector.
• Immerse in a collaborative culture, energized by employees of Sun King who are collectively motivated by fostering a transformative, sustainable venture.
• A genuinely global environment: Engage and learn alongside a diverse group from varied geographies and backgrounds.
• Tailored learning pathways through the Sun King Center for Leadership to elevate your leadership and managerial capabilities.

About Sun King

Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection. Sun King has connected more than 20 million homes to solar power across Africa and Asia, adding over 200,000 homes each month. 

Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ purchase financing.  Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.11 a day via mobile money or cash. 

Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright. To date, our Sun King solar products have saved customers more than $4 billion cumulatively.

Sun King collects payments digitally through mobile money systems and its 28,000 field agents — over 650,000 payments each day.  Embedded electronics inside each Sun King device regulate usage based on payments, similar to the operation of a pre-paid mobile or electricity meter.  

From cost-effective solar systems that provide home lighting and phone charging to robust solar inverters that can power high-energy appliances such as laptops, computers, refrigerators, and more, effectively acting as a full stand-in for grid power, Sun King’s products cater to a wide range of income segments and energy needs. Leveraging its proven distribution network and brand, Sun King is expanding its range of products and services to encompass clean cooking, electric mobility, entertainment, and more, aiming to address the needs of our underserved customers.

Sun King employs 2,800 full-time staff in 12 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families.

Sun King is committed to gender diversity in the workplace.  Women represent 44% of Sun King’s workforce.

How to Apply:

This is Full-time Job, To submit your application, please follow the link provided below.

CLICK HERE TO APPLY