Nafasi Ya Kazi :- Head Of Support Services( Re-advertisement) At Danish Refugee Council January 2025

Job type: Full-time

Head of Support Services ( Re-advertisement)

Danish Refugee Council, one of the world’s leading humanitarian NGOs, is currently looking for a highly qualified French speaking Head of Support Services with overall leadership responsibility for DRC’s operational management in DR CONGO within Finance, Administration, HR, and Logistics and Procurement.

About the job 

The Head of Support Services requires demonstrated ability to develop long-term vision and strategic planning, provide leadership for DRC’s operations, and a high level of financial and operations planning. S/He deputizes for the Country Director as requested and/or needed. The role is directly responsible for ensuring that DRC’s Programme in DR Congo operates in accordance with DRC’s operational standards as expressed in the DRC Operations Handbook and other guidelines in DRC.
Your main duties and responsibilities will be:

• Oversee the operational support units for the country/region by providing strategic leadership and technical support to the areas under his/her supervision
• Responsible for the strategic development, management, and implementation of the support operations
• Ensure that DRC retains and continually develops its operational capacity to provide rapid emergency response within its procurement and transport system
• Oversee risk management processes in the operation
• Supervision, audits and controlling and implementation of corrective actions related to DRC’s operational standards, in the areas of Finance, Administration, HR, and Logistics/ Procurement
• Contribute to the development and implementation of DRC’s global development initiatives, particularly in procurement and financial accountability.
• Ensure compliance with DRC policies and laws and regulations of the country

About you 

To be successful in this role we expect you to have at least 7 years of experience in operations management roles from similar roles in an international humanitarian NGO. Moreover, we also expect the following:

Required

• Relevant university degree (e.g. international development, economics) with specialization in administration management
• At least 4 years’ experience with people management
• Proven leadership skills and a competence in people management
• Proven operational management experience and capability, including in conflict areas
• Proven significant financial, information and systems management experience
• Significant experience in procurement and tender processes
• Proven analytical and critical thinking skills
• Excellent communication, interpersonal and influencing skills with a well-developed ability to motivate and persuade at high levels
• Proven ability to lead and work effectively with others to achieve results
• Understanding and experience of institutional fundraising
• Understanding of the countries in which DRC operates and sensitive to the cultural context
• Full professional proficiency in English

• Full professional proficiency in French
• Shortlisting will be on a rolling basis.

DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

• Professionalism, impact & expertise
• Humanitarian approach & the work we do
• Purpose, meaningfulness & own contribution
• Culture, values & strong leadership
• Fair compensation & continuous development

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.

Danish Refugee Council is an equal opportunity employer and we consider all applicants based on individual merit and qualifications, regardless of personal characteristics or attributes. We are committed to increasing the diversity of our workforce, aiming for a 50% balance of men and women in management roles and ensuring that at least 50% of management roles are filled by national staff. We recognize that a diverse and inclusive team is crucial for achieving our organizational goals and making a positive impact on the communities we serve.

How to Apply:

This is Full-time Job, To submit your application, please follow the link provided below.

CLICK HERE TO APPLY